Archive for the tag 'entrepreneurship'

Performance Plus‘ is a great financial tool available to small businesses.  I used it extensively when creating financial statements for my business plan.  It allows you to access industry averages for income statement and balance sheet items, financial ratios, and profitability information for small and medium sized businesses.  You can search by industry code (NAICS) and see the financial averages of companies in various categories. You can perform a search on a national (all of Canada) or provincial basis.  The data is very dependable since it comes from a sample of actual Revenue Canada tax returns of incorporated and unincorporated businesses.

When you are applying for a grant, loan, etc., you will be required to provide financial statements (income statement, balance sheet, cash flow).  An area that can be problematic is providing expense data (since the business is not yet off the ground).  Performance Plus provides you with an accurate cost structure of similar businesses in your industry. You can also analyze expenses based on different revenue levels and thus project how your cost structure may change as your business grows.  Existing companies have the option of entering their business data (revenue, expenses, assets, liabilities, etc.) which can then be used to benchmark their company against industry averages.  This can help them identify areas in which their business deviates from the industry (e.g. not spending enough on advertising).

Another powerful free tool that should not be overlooked!

Jan 03

The Long Shot

I had an experience recently that brought to light the importance of taking ‘long shots’ every once in a while.  What’s a long shot?  In the world of entrepreneurship, I would define a long shot as an initiative that has very little chance of success.  You might wonder why anyone sane would bother with a course of action that is bound to fail.  Put simply, the potential for gain is huge and the potential for loss, aside from rejection, is non-existent.  Allow me to illustrate.  A few months ago, I was reading an article in the National Post about the Canada Youth Business Foundation (www.cybf.ca).  It’s an organization that helps young entrepreneurs launch businesses.  In addition to providing financing through the Business Development Bank, they use a very hands-on approach by matching the entrepreneur with a qualified mentor for a period of two years.  The article was about a young entrepreneur in Montreal who started a retail store that sells products related to skateboarding.  He has having difficulties in the area of human resources.  A mentor from the Business Development Bank helped him deal with these issues by crafting a new HR and management strategy.

I was very impressed with the mentor.  He seemed very eager to help the young man succeed.  I thought to myself that he is exactly the kind of person I am looking for in a mentor.  I wondered if he would be willing to take on a similar mentoring role with me.  I read the article again to see if it mentioned his contact information.  It didn’t.  All I had was his name and where he worked (BDC).  I then went on the BDC website to search for his name.  Nothing either.  I could start calling each BDC branch one at a time, but it would be time consuming. Besides, I wouldn’t know what to say to him.  Personally, I’m a big fan of email.  I like getting a conversation going through email first before a face to face meeting.  It allows the exchange of basic information.  There is also less pressure on both sides and it is less intrusive (I find it annoying when I receive a call from someone, who wasn’t referred to me by somone I know, asking to meet me…it doesn’t seem natural).  If the email exchange goes well, I then suggest a meeting in person.

The problem here was that I couldn’t find the gentleman’s email address anywhere.  I then had a great idea…a real ‘long shot’.  Read more »

ScreenHunter_01 Nov. 15 11.22

Operating a business in Quebec means sometimes having to write documents in both English and French.  Since most people are usually native speakers in only one language (in my case, English), writing in their second language can sometimes be problematic.  I usually have friends double check my French documents (e.g. emails) before sending them out.  However, this whole review process can be time consuming.

Enter a new feature from Google Docs.  At the click of a button, you can translate your text into your choice of 42 languages.  All have to do is select the text in your Google document, click ‘Translate Document’ and then select your language.

I haven’t tried all 42 languages, but I can definitely vouch for the English to French and French to English translators. I remember how not too long ago, the quality of online translators was extremely poor, sometimes even comical.  Since then, however, there has been some major improvements.

I still wouldn’t rely on this tool as my sole translator.  In other words, it is still necessary for a native speaker to proofread the translation.  However, it is much better than starting a translation from scratch. From my experience, It also reduces the time needed for proofreading by at least 50%.

A thumbs up once again to Google for thinking of another cool way to make our lives easier.

I had my first meeting with my mentor about a week ago and one of the first questions he asked me was: “What is your unique value proposition?”  This was a new concept for me.  I started talking about some of the great features of my product (language training):  English for the professional setting, fast results, money back guarantee, etc.  However, as my mentor explained, a value proposition is more than a description of features.  It is a clear statement of the tangible results a customer gets from using your product or service.  It answers the key question that every customer asks:  “Why should I buy from you?”  A strong value proposition will set you apart from the competition.  In fact, your goal should be to communicate so much value that your prospect will no longer feel the need to go elsewhere.

Every company needs a strong UVP.  Benefits include greater differentiation from competitors, an increase in the quantity and quality of leads, and greater market share.  Once again, remember to include tangible results in your UVP.  Statements like “the most technologically advanced system in the market” and “best in its class” don’t mean much in today’s world.  Every other company uses a similar statement and there is no way of knowing who is telling the truth and who isn’t. Ask yourself:  “What makes me different from everyone else?”, “What need am I satisfying for my target market that others have not addressed?”  You can also ask your existing clients.  Their perspectives on why they do business with you might point you in the right direction.  The following is an example of a great value proposition:

“Our company is the exclusive provider of patent-pending project management software for paving contractors, saving U.S. contractors over $34M in 2005.”

The statement is specific.  It sets the company apart (exclusive provider, patent-pending software) and it demonstrates tangible results ($34M in savings in 2005).  It answers the questions who, what, and why all in one sentence.  Here are a few other good ones:

“Tectronica offers solutions that will improve productivity by 22%.”

“Our clients are able to reduce staff by 18% and maintain productivity levels.  In most cases, their productivity actually increases.”

“Our clients have experienced pay back periods of just nine months when investing in our technology.”

Negotiation

I attended a great workshop at YES Montreal a few months back on negotiation, an important skill for a small business owner.  It’s a skill we can put it to use in many different situations from our dealings with suppliers and customers to exchanges with our employees.

A key part of the negotiation process is preparation and the side that is best prepared normally has the upper hand.  This includes having a clear list of your objectives and the areas that you are willing to compromise.  It also means researching your adversary, their objectives and the underlying rationale.  The more information you have, the better.  The icing on the cake is to anticipate potential areas of disagreement and having alternative solutions ready. Read more »

Oct 02

The Expert

The Expert

In the area of entrepreneurship, I often seek out advice from people with more experience than me.  Naturally, I give their opinions a lot of weight since being a new entrepreneur, I can’t really counter their advice with experiences of my own.  A dilemma arose when I found that I was receiving conflicting advice from my ‘circle of experts’.

The topic of controversy was sales strategies.  I wanted to know the best ways to generate sales for a new  business.  The first expert told me to use the direct mail and cold calling methods.  “Sales are a pretty much a numbers game”, I was told.  “You make X number of calls from which you can expect to book X number of appointments, leading to the final result: X number of contracts.  Typically the conversion rate is around 10%, which can vary depending on the industry, the quality of the leads, etc.”  I was eager to apply this new knowledge but doubts began to surface when I spoke to the next expert.  Read more »

Photo by Desergo.com

Keeping costs down in the first year or two of operations is crucial for any new start up.  Since new businesses typically have small revenue streams, they need to stay lean, especially in the first year or two of operations.  This is why having a ‘virtual office’ can go a long way in keeping administration costs down.  What do I mean by a virtual office?  It means essentially outsourcing all functions of an office from the phone number to the civic address to where you hold your business meetings. Read more »

Cleaning supplies

I’ve missed more than 9,000 shots in my career.  I’ve lost almost 300 games.  Twenty six times, I’ve been trusted to take the game winning shot and missed.  I have failed over and over again in my life.  And that is why I succeed.

- Unknown

I ran into a friend of mine a few weeks back.  The last time we had talked, he was still finishing up his PhD program in Political Science. As he explained, since our last discussion, he had grown tired of academic life.  He put his doctorate on hold and wanted to get some real work experience.  The tricky part was finding a related job in his field.  Teaching jobs were hard to come by and the current recession definitely didn’t make things easier. Read more »

BizLaunch is a company that offers consulting  services  to small businesses.  Its two founders have launched a combined 17 companies over their careers;  not bad considering most people have trouble launching and managing even one.

It uses an extremely creative way to market itself to prospective clients:  its free BizLaunch seminars.  Several times a month, in various cities around the country, it offers workshops on issues of importance to entrepreneurs.   Read more »

For four days next  week at the Complexe Desjardins in Montreal, people can take advantage of free personal legal advice.  The individual consultations are part of the Montreal Bar’s annual Visez Droit event and will be available Monday to Thursday from 9:30 am to 4:30 pm.  People are asked to bring along with them any legal documents that are relevant to their inquiries.  The same event in 2008 attracted more than 1,000 people.

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